Bdg77 Privacy Policy – Your information is safe with us

Bdg77 is a trusted online gaming platform built for the people of Bangladesh. Protecting your personal information is not just a legal obligation for us — it's a commitment.

This Privacy Policy explains in detail what information bdg77 collects, why it is collected, how it is used, and how it is kept secure. We want you to use our platform with complete confidence and clarity.

Bdg77 collects two types of information from you: what you provide directly, and what is gathered automatically while you use the platform.

We only collect information that is genuinely necessary to deliver our services and fulfill our legal obligations.

Bdg77 uses your information only for specific and legitimate purposes, each of which is clearly outlined below:

• To create and manage your account and ensure its security.
• To process financial transactions and prevent fraud.
• To provide customer service and resolve complaints.
• To meet legal obligations and satisfy regulatory requirements.
• To monitor responsible gaming and identify potential issues.
• To improve the platform experience and develop new features.
• To send you promotional offers and updates with your consent.

Bdg77's website and app use cookies to function properly. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security.
• Performance Cookies: Improves site speed and performance.
• Preference Cookies: Remembers your language and settings.
• Analytics Cookies: To understand which features are used most.

Bdg77 will never share your personal information with third parties for commercial purposes. However, disclosure may be required in certain specific circumstances:

• Payment Processors: Sharing required details with approved payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
• Law Enforcement Agencies: Sharing data with government agencies when required by court order or legal obligation.
• Security Investigation: Limited data for investigating fraud or cyberattacks.
• Service Partners: Technology and hosting service providers, operating under strict confidentiality agreements.

In all such cases, only the minimum necessary information is shared.

Bdg77 does not retain your data longer than necessary. Retention periods are defined for each type of information:

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a minimum of 5 years in accordance with legal requirements.
• After account closure, certain data is retained for up to 3 years for security and compliance purposes.
• Log files are typically deleted after 90 days.

You have certain fundamental rights over your personal information at bdg77. We respect these rights and are committed to helping you exercise them:

Bdg77 is strictly for adults aged 18 and above. We do not knowingly collect personal information from minors.

If a minor has accidentally created an account, bdg77 will immediately close that account and erase all associated data upon being notified.

Bdg77 uses industry-leading technology and processes to keep your data safe. The key components of our security framework:

• 256-bit SSL/TLS Encryption – All data transmissions are secured.
• Two-Factor Authentication (2FA) – an additional layer of protection.
• Firewall & Intrusion Detection – prevents unauthorized access.
• Regular Penetration Testing – by third-party experts.
• 24/7 Security Monitoring – Any unusual activity is detected immediately.

Bdg77 may update this Privacy Policy as needed. We always strive to notify members before any significant changes take effect.

• You will be notified via email or platform notification whenever significant changes are made.
• The "Last Updated" date at the top of this policy is always kept current.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of this policy are available upon request from the Help Center.

Feel free to contact us with any questions, concerns, or requests regarding this Privacy Policy. bdg77's data protection team is always ready to assist you.